Shipping Details
We provide next-day delivery with tracking and a delivery slot through DHL.
Please Note that we can only offer next-day delivery on orders placed before 11 a.m. Monday to Thursday.
Friday, Saturday, and Sunday orders will be processed on Monday and delivered on Tuesday.
We will deliver goods ordered by you as soon as possible to the address you give us for delivery, but in any event within 4 days of your order. However we reserve the right not to make deliveries outside the United Kingdom.
Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.
If the goods we deliver are not what you ordered or are damaged or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing, at our contact address, of the problem within 14 working days of the delivery of the goods in question.
We shall deliver the goods to you within 4 days (‘the long delivery date”) of the date on which you ordered them. If we do not so deliver the goods by the delivery date then the sale is cancelled and we shall return all monies paid by you to us under the contract of sale but, notwithstanding , shall have no liability to you for the return of monies or otherwise unless you notify us in writing at our contact address of the non-delivery within 14 days from the long delivery date.
It’s not our responsibility in case we deliver your goods and there’s no one to receive at the address provided by you. In this case we will not refund your order or monies paid at the check-out.